Stanley Quencher H2.0 FlowState Tumbler

Great product and design

Great product with great value. Managed to get the designs i love.

Retain hot and cold well.

Nice tumbler. Able to retain the cold and hot water well

Very

Very nice!

Bad design leading to leakage

Bad design leading to leakage.Will not recommend this tumbler to anymore. It’s a waste of money! Lousy quality, and lousy design. The team at IUIGA IS TERRIBLY BAD AT CUSTOMER SERVICE RECOVERY, ESPECIALLY JANICE!!!!!!!!! I know this bloody Stanley tumbler is A FREE GIFT, YOUR TEAM DOES NOT HAVE TO EMPHASISE THIS WHEN I MENTIONED THAT THE TUMBLER LEAKS! I DID NOT ASK FOR AMY REPLACEMENT ANYWAY!I WAS MERELY GIVING YOU AN HONEST FEEDBACK REGARDING THE PRODUCT! I AM NOT A BEGGAR AND I DID NOT ASK FOR THIS FREE GIFT. IT CAME WITH TEH DINING WARE I ORDERED AND I AM SURE YOU HAVE ALREADY FACTORED IN THE COST OF THE TUMBLER IN THE PRICE FOR THE DINING WARE. Wong buy any more things from IUiGA NOR RECOMMEND ANYONE BUYING ANYTHING FROM THIS LOUSY COMPANY!

Hi Bernard, thank you for sharing your feedback with us. We are very sorry to hear about your experience with the tumbler and for the frustration this has caused. Your comments are important to us, and we will certainly pass them to our team for review. We also wish to clarify that the tumbler follows the original product design, where minor leakage can occur if it is tilted or not closed tightly. That said, we understand how disappointing it must have felt, and we sincerely regret that our earlier response did not make you feel heard. We truly appreciate your honest feedback as it helps us improve both our products and our service. We will keep working hard to do better for our customers in the future.

Dear CS,
Thank you so much for the free gift! I appreciate the gesture and the thoughtfulness behind it. However, I've found that it's not quite what I'm looking for, as it doesn't fit my personal style/preferences.

Would it be possible to exchange it for something else that might be more suitable for me? Alternatively, if that's not an option, perhaps it could be returned and given to someone else who might appreciate it more.

I value your customer service and appreciate your understanding. Thank you again for the gift, and I look forward to hearing from you.

Best regards,
Aznah

Hi Aznah, thank you for your feedback, and we’re glad to know you appreciated the gesture of the complimentary gift. As the item was given as a free gift, we're sorry to hear that it wasn’t quite to your taste. It’s not a product or service issue, but more about individual style and preference. You’re very welcome to keep the item or share it with someone who might enjoy it more. We’ll be reaching out to you via email to follow up and offer an alternative solution that may be more suitable for you. If there’s anything else we can assist you with, feel free to let us know and we're happy to help. Thank you again for your support and understanding. We truly value having you as our customer.

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Stanley Quencher H2.0 FlowState Tumbler

Customer Reviews